Shipping policy

Where We Ship

We ship to addresses in the 50 United States and Washington, D.C. We do not currently ship to Puerto Rico, other U.S. territories, APO/FPO/DPO addresses or international destinations.

Shipping Cost

Standard shipping is free on all orders to the 50 states and Washington, D.C., including Alaska and Hawaii. There is no minimum order amount.

Shipping Origin

Orders are fulfilled by our supplier partner and ship directly from China.

Processing Time

Orders are processed within 1–3 business days (Monday to Friday). Orders placed after 5:00 PM Central Time (CT), or on a weekend, begin processing on the next business day.

Delivery Time

After your order ships, delivery takes an estimated 5–7 business days. In total, most orders arrive about 6–10 business days after processing begins. Delivery dates are estimates and are not guaranteed.

Order Tracking

When your order ships, we will email you a tracking number.

Duties and Taxes

All U.S. import duties and fees are included in our prices. You will not be asked to pay anything extra on delivery.

Shipping Delays

If your order cannot ship within the stated processing time, we will email you with a new estimated date and the option to cancel for a full refund. Carrier delays, customs processing, weather and holidays can be outside our control.

Shipping Address

Please make sure your shipping address is correct at checkout. Contact us right away if you need to change it. Changes are only possible before the order ships.

Lost, Damaged or Incorrect Orders

Please see our Refund Policy.

Contact Information

Shop Name: Seduxi
Company Name: Ventrell LLC
Business Address: 1111B S Governors Ave, Ste 29078, Dover, DE 19904, USA
E-Mail: info@seduxi.com
Phone: +1 (302) 469-6065
Availability: Monday to Friday, 9:00 AM – 5:00 PM Central Time (CT)

We aim to respond to customer inquiries within 24 hours.