Terms of service
Last updated: 9 August 2026
These Terms & Conditions govern your use of the Seduxi website and your purchase of products from Seduxi.
Please read these Terms carefully before placing an order.
1. About Seduxi
Seduxi is an online fashion retail store operated by:
NOVAKRAZE LTD
Company number: 16403820
Registered in the United Kingdom
Registered office: [CONFIRM CURRENT REGISTERED OFFICE]
Customer Service: info@seduxi.com
These details should be read together with the information displayed on our Contact Us page.
2. Using Our Website
By using this website, you agree to comply with these Terms & Conditions and applicable law.
You must not use the website for unlawful purposes or attempt to interfere with its security, operation or functionality.
3. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes and other product information are accurate.
However, colours may appear differently depending on your device or screen settings.
Product availability may change without notice.
4. Prices
All prices displayed on our website are shown in pounds sterling (£) unless otherwise stated.
Where applicable, taxes are included in the displayed price or otherwise identified before you complete your purchase.
Delivery charges, where applicable, will be displayed before you complete your order.
We reserve the right to correct obvious pricing or product-information errors.
If an obvious error has occurred and an order has been placed at an incorrect price, we may contact you before fulfilling the order.
5. Placing an Order
When you place an order through our website, you are making an offer to purchase the selected products.
After receiving your order, we will normally send an order confirmation acknowledging receipt of your order.
An order confirmation does not necessarily mean that your order has been accepted.
Your order is accepted when we confirm that the products have been dispatched or otherwise expressly confirm acceptance.
6. Payment
Payment must be successfully authorised before an order can be processed.
We may use third-party payment providers to process payments securely.
We do not normally have access to your complete payment-card details.
7. Availability
If a product becomes unavailable after you place an order, we will contact you where appropriate and provide an applicable refund or alternative resolution.
Nothing in these Terms limits your statutory rights.
8. Delivery
Delivery arrangements, estimated delivery times and applicable delivery charges are described in our Shipping Policy.
Because some Seduxi products may be fulfilled by different suppliers or fulfilment locations, delivery times can vary between products.
9. Cancellation and Returns
Your statutory cancellation, return and refund rights are explained in our Returns & Refund Policy.
For eligible online purchases, consumers generally have a 14-day cancellation period following delivery.
Nothing in these Terms limits or excludes your statutory consumer rights.
10. Faulty or Incorrect Goods
If goods are faulty, damaged, incorrect or not as described, please contact us.
You may have legal rights to a repair, replacement, price reduction or refund depending on the circumstances.
These statutory rights apply in addition to any voluntary policies offered by Seduxi.
11. Intellectual Property
Unless otherwise stated, the content of this website, including text, graphics, logos, images, product descriptions, layout and other materials, is owned by or licensed to Seduxi or its relevant rights holders.
You may not reproduce, distribute, modify or commercially exploit website content without appropriate permission.
12. Website Availability
We aim to keep our website available and functioning correctly.
However, we do not guarantee that the website will always be uninterrupted, error-free or available at all times.
We may temporarily suspend access for maintenance, security, updates or other operational reasons.
13. Third-Party Services
Our website may use third-party services, including payment processors, delivery providers, analytics services and other technology providers.
Those services may have their own terms and privacy policies.
14. Privacy
Personal information is handled in accordance with our Privacy Policy.
By placing an order, you acknowledge that certain information is required to process and fulfil your purchase.
15. Limitation of Liability
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that applicable law does not permit us to exclude.
Subject to the above, we are responsible only to the extent permitted by applicable law.
16. Changes to These Terms
We may update these Terms from time to time.
The version applicable to your purchase will normally be the version in force when your order is accepted, unless a change is required by law.
The latest version will be published on this website.
17. Governing Law
These Terms are governed by the laws of England and Wales, subject to any mandatory consumer protection rights that apply to you.
If you are a consumer, nothing in these Terms affects your legal rights under applicable consumer protection legislation.
18. Contact
For questions about these Terms, your order or our policies:
Seduxi
Operated by NOVAKRAZE LTD
Company number: 16403820
Email: info@seduxi.com
Website: seduxi.com